- This software do not need to install, just open it after downloaded.
- This service wroks throught the Internet, please make sure your network is working properly. If you have any firewall problem, please contact your network administrator or provider.
- This software contains message chat function, you can use it to contact our Customer Service
- Once the software is opened, We could not control your pc immediately, You have to click [Allow] button to start the reomte assistance when we were requesting a remote control. Close the software would stop the action
- When you click the [Allow] button, That means you confirm and agree to this remote assistance control.
- This action may controlling your pc remotely. With privacy issue, please close your personal documents, images, files and web pages before remote assistance.
- You have to fully participate the remote assistance.